A. at the moment, OnVUE examinations may only be taken on desktop and laptop computer desktops running Home windows or macOS operating methods that meet up with these least specifications.
ahead of testing on-line, you’ll require to deliver a headshot photo of oneself, your identification (ID), and your tests Room. If for just about any purpose your present headshot will not closely match the image on your ID, make sure you Speak to your Examination sponsor to debate whether an ID exception can be granted.
Any hold off might suggest there’s a challenge with your photos or internet connection. For difficulties along with your shots, a proctor will try and reach you about chat or through your mobile phone. you might not recognize the cell phone number, that may possibly Possess a 617 US location code or say “Pearson VUE” around the caller ID, but you should answer so we are able to here support.
when screening, it is best to focus on the thoughts and not get distracted. Observe all the environmental and behavioral rules. If you need assistance
If we haven't contacted you in just half an hour, we could have shed connection to you. In these kinds of instances, remember to contact our customer service team through Pearson OnVUE assist Dwell chat. as being a reminder, cell products needs to be kept out of arm’s reach through the testing periods.
essential: keep away from a screening space with Home windows or glass partitions that could enable a third party to discover your display, or your Examination can be revoked.
significant: Upon Examination completion, you have to totally shut the OnVUE software right before leaving the webcam watch.
Any false positives which have been flagged by important anti-virus corporations are adopted up by Pearson VUE considering that OnVUE will not be malware or a virus.
Should your program does not fulfill the requirements and leads to a dilemma throughout the Test, you'll be chargeable for any costs connected to rescheduling your Examination.
A. No. The proctor can not answer queries associated with Test information, and you may not get enable from other persons even though getting the Test.
procedures and techniques getting an Examination with OnVUE is flexible, practical and easy. on the other hand, Furthermore, it has exclusive procedures and necessities. For the absolute best tests encounter, we strongly advocate you will get knowledgeable about these before taking your Examination.
” If this data seems, make sure you remedy the decision. In the event your cell phone rings and the decision is just not from the Pearson VUE proctor, never answer it.
at the time logged in, you must begin to see the Look at-in button. If it is not noticeable inside of 15 minutes within your Test appointment time, Call your plan-specific customer service workforce by way of chat.
click on the log in button on this page or your check sponsor’s external landing webpage. when you finally’ve logged into your account, your Test will surface under open up Online Exams. Select the Examination link and after that select Look at-in.